Terms of Service

Last updated: November 22, 2025

These Terms of Service ("Terms") govern your access to and use of the LookDrop browser extension, related websites, APIs, and services (collectively, the "Service") provided by MindLoop Apps Ltd., a company registered in the Republic of Cyprus ("MindLoop", "we", "us", or "our").

By installing, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Who We Are and How to Contact Us

  • Legal entity: MindLoop Apps Ltd.
  • Registered address: Agion Omologiton 15, 1080 Nicosia, Cyprus
  • Contact email: contact@lookdrop.ai

The Service is primarily offered to users in the United States, the European Union, and other global regions where its use is lawful.

2. Eligibility and Accounts

Minimum age

  • You must be at least 16 years old (or the minimum age of digital consent in your country, if higher) to use the Service.
  • If you are under 18 but above the minimum age of digital consent, you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.
  • You may not use the Service if you are under the minimum age of digital consent in your country.

Account registration

  • The Service uses account-based access with secure authentication.
  • You must provide accurate, complete, and current information when creating your account, and keep it up to date.
  • You are responsible for:
    • Maintaining the confidentiality of your login credentials.
    • All activities that occur under your account.
  • You must immediately notify us if you believe your account has been compromised.

One personal account

  • The Service is for personal, non-commercial use only.
  • You may not create accounts for others without their express permission.

3. Description of the Service

LookDrop is a virtual outfit "try-on" tool that helps you visualize how clothing items might look on you before you buy. The Service works as follows:

  • You create an account and upload a photo of yourself.
  • You browse clothing websites and select items you're interested in.
  • Our Service uses artificial intelligence to generate images showing how those items might look when worn together.
  • You can save, view, and manage your generated images and outfit history.

To provide the Service, we use third-party cloud infrastructure, authentication, database, storage, and AI services, including services provided by Amazon Web Services (AWS) and Google. We may add, modify, or remove features over time.

4. User Content and License

4.1 Your content

"User Content" means any content you provide or upload through the Service, including:

  • Your personal photo (portrait image of yourself).
  • Any clothing images, URLs, or related information you select or capture from third‑party websites.
  • Any names, labels, or metadata you attach to outfits or images.

You retain all ownership rights in your User Content, subject to the license you grant us below.

4.2 License you grant to us

To operate and improve the Service, you grant MindLoop a non‑exclusive, worldwide, royalty‑free, sublicensable license to:

  • Host, store, process, modify (e.g., resize, reformat), transmit, and display your User Content.
  • Use your User Content to:
    • Generate AI‑produced images for you.
    • Provide history, download, sharing, and related features.
    • Maintain security, prevent abuse, and troubleshoot technical issues.

This license is limited to the purposes of providing and improving the Service, complying with legal obligations, and enforcing these Terms.

4.3 Generated content

The Service produces AI‑generated images and outputs ("Generated Content") based on your inputs. Subject to these Terms:

  • You may use Generated Content for your personal, non‑commercial purposes.
  • We may store and process Generated Content to provide your history and downloads, and to improve the Service (including via anonymized and aggregated analytics).

You are responsible for how you use Generated Content, including ensuring that your use complies with applicable law and any third‑party rights.

5. Content Rules – Photos and Clothing Images

Because the Service is based on your personal image and AI generation, we apply strict content rules:

5.1 You may only upload:

  • A picture of yourself, in which:
    • You are clearly the subject.
    • You have the right to use and process the image.

5.2 You may NOT upload or use the Service with:

  • Nudity or sexual content:
    • Fully or partially naked images, including exposed breasts, buttocks, genitals, or see‑through clothing intended to simulate nudity.
    • Sexually explicit or suggestive imagery, fetish content, or content intended for sexual arousal.
  • Third‑party or impersonation images:
    • Photos of other people (including friends, family, celebrities, influencers, or public figures).
    • Photos generated or modified to look like anyone other than you.
  • Minors and child imagery:
    • Any image of a person under 18, or of a person who appears to be under 18, even if it is actually you as an adult.
    • Any image involving children or minors in any context.
  • Illegal or harmful material:
    • Content that is illegal where you or we are located.
    • Content that promotes violence, self‑harm, hate, or harassment.
    • Content that infringes intellectual property or privacy rights of others.

If you are unsure whether an image is allowed, do not upload it.

5.3 Consequences of violation

We may, at our sole discretion, without prior notice:

  • Remove or block access to violating content.
  • Suspend or terminate your access to the Service.
  • Report content and cooperate with law enforcement where legally required.

6. Acceptable Use

You agree not to:

  • Use the Service for commercial purposes, including selling access to the Service or Generated Content, or using Generated Content in paid advertising or commercial campaigns.
  • Reverse engineer, attempt to access the underlying models, or circumvent technical protections.
  • Use bots, scripts, or automated means to access, scrape, or overload the Service.
  • Interfere with or disrupt the Service or servers.
  • Use the Service in violation of any applicable law, regulation, or rights of others (including privacy and publicity rights).
  • Misrepresent your identity, impersonate others, or falsely suggest endorsement by any third party.

7. Tokens, Purchases, and Payments

The Service uses a token‑based system where:

  • You spend tokens to generate outfits or use certain features.
  • You may purchase tokens via integrated payment providers (currently Paddle and similar services).

7.1 Nature of tokens

  • Tokens are a limited, non‑transferable, revocable license to access specific features of the Service.
  • Tokens have no cash value, are not a currency, and cannot be redeemed for money.
  • Tokens cannot be transferred, resold, or exchanged except as we explicitly allow.

7.2 Purchasing tokens

  • Prices, packages, and promotional offers are shown within the Service or checkout interface and may change from time to time.
  • Payments are processed by third‑party payment processors. Their own terms and privacy policies apply to the payment process.
  • By making a purchase, you authorize us and our payment processors to charge your selected payment method and agree to pay all applicable fees, taxes, and charges.

7.3 Refunds

Except where required by law, all token purchases are final and non‑refundable once the purchase is successfully processed. We may, at our sole discretion, issue goodwill refunds or adjustments, but this does not create an obligation to do so in the future. See our Refund Policy for details.

7.4 Errors and fraud

We reserve the right to:

  • Correct token balances in the event of errors or suspected fraud.
  • Cancel or refuse transactions where fraud or misuse is suspected.
  • Suspend or terminate accounts involved in fraudulent activity.

8. Privacy and Data

Your privacy is important to us. Our Privacy Policy explains in detail how we collect, use, and protect your personal data. In case of conflict between these Terms and the Privacy Policy on data‑protection matters, the Privacy Policy will generally control.

9. AI‑Generated Content – Limitations and Your Responsibilities

The Service uses generative AI to create visual outputs based on your inputs.

  • AI outputs may be inaccurate, distorted, or unrealistic in terms of body shape, size, skin tone, colors, textures, or fit of clothing.
  • Generated Content is provided for informational and illustrative purposes only and does not constitute fashion, health, medical, fitness, or body‑image advice.
  • Generated Content should not be relied upon as an exact preview of how physical items will look or fit in reality.

You agree that you are solely responsible for how you use the Generated Content and will not use it in a way that harms or misleads others, violates laws or third‑party rights, or promotes unhealthy or unsafe body‑image standards.

10. Intellectual Property in the Service

The Service and all associated software, code, designs, logos, trademarks, text, graphics, and other materials (excluding User Content and third‑party materials) are owned by or licensed to MindLoop and are protected by copyright, trademark, and other laws.

You are granted a limited, non‑exclusive, non‑transferable, revocable license to install and use the browser extension and access and use the Service for your personal, non‑commercial use only, in accordance with these Terms.

You may not copy, modify, distribute, sell, or lease any part of the Service (except as allowed by law or these Terms), or remove or alter copyright notices, trademarks, or other proprietary rights notices.

11. Service Changes, Availability, and Termination

We are constantly improving the Service and may:

  • Add, modify, or remove features at any time.
  • Interrupt or suspend the Service (in whole or in part) for maintenance, upgrades, or technical reasons.
  • Discontinue the Service, in which case we will make reasonable efforts to provide advance notice where practical.

We may suspend or terminate your access to the Service if:

  • You materially or repeatedly violate these Terms or applicable law.
  • We are required to do so by law or by a court/authority.
  • Continuing to provide the Service to you is no longer commercially or technically feasible.

Upon termination, your right to use the Service will stop immediately, and we may retain certain data as required or permitted by law and our data‑retention policies.

12. Disclaimers

To the maximum extent permitted by applicable law:

  • The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory.
  • We specifically disclaim all implied warranties, including merchantability, fitness for a particular purpose, non‑infringement, and any warranties arising out of course of dealing or usage of trade.
  • We do not guarantee that the Service will be uninterrupted, error‑free, or secure, or that Generated Content will be accurate, realistic, or suitable for any particular purpose.

Some jurisdictions do not allow certain disclaimers; in those jurisdictions, some of the above may not apply to you, and we will provide the minimum level of warranty required by law.

13. Limitation of Liability

To the maximum extent permitted by applicable law:

  • MindLoop, its directors, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunities.
  • Our total aggregate liability arising out of or relating to the Service or these Terms will be limited to the amount you paid to us for tokens or access to the Service in the 3 months immediately preceding the event giving rise to the claim, or if you have not paid anything, EUR 50.

Nothing in these Terms is intended to exclude or limit any liability that cannot be excluded or limited under applicable law (for example, liability for fraud or gross negligence).

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless MindLoop and its directors, officers, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way related to:

  • Your use of the Service;
  • Your User Content;
  • Your violation of these Terms; or
  • Your violation of any law or third‑party rights.

15. Governing Law and Jurisdiction

  • These Terms and any dispute or claim arising out of or in connection with them or the Service shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to conflict‑of‑laws principles.
  • The courts of Nicosia, Cyprus shall have exclusive jurisdiction over any dispute arising from or related to these Terms or the Service, subject to any mandatory consumer‑protection laws that grant you additional rights.

If you are a consumer in the EU or UK, you may also have the right to bring disputes in your country of residence, as provided by applicable consumer‑protection laws.

16. Changes to These Terms

We may update these Terms from time to time. When we do:

  • We will post the updated Terms with a "Last updated" date at the top.
  • Where required by law, or where changes are material, we will take additional steps to inform you (e.g., in‑app notice or email).

By continuing to use the Service after the updated Terms become effective, you agree to be bound by the new version. If you do not agree, you must stop using the Service and may uninstall the extension.

17. Contact

If you have any questions about these Terms or the Service, you can contact us at:

  • Email: contact@lookdrop.ai
  • Postal address: MindLoop Apps Ltd., Agion Omologiton 15, 1080 Nicosia, Cyprus

© 2025 Mindloop Apps Ltd.